Our check in is at 3:00 pm and the chech out at 12:00 pm. The cost for the late check out is 15 USD per hour until 3 pm. After 3pm the rate is for the whole night.
All our romos are smoke-free
We dont have extra beds, rooms with 2 beds are double.
We guarantee the internet in publica areas like the lobby and pool are.
The mínimum age is 16 years, the hotel is only for adults.
Yes, we will be happy to receive the package, you can send it to the hotel address. Quinta avenida entre calle 37 y 40 Col Zazil ha. Playa del carmen Quintana Roo. 77710.
The hotel has a business center with 24 hours.
Yes, we have private transportation from the airport with an extra charge, you need to send us mail: firstname.lastname@example.org with complete information of your flight, date , time , airline, flight number and amount of pax.
We don’t have parking, however around the hotel you can find parking spaces
The reservation line is 52 984 267 35 01 which has a schedule service 8 am - 10 pm.
No, unfortunately for hotel spaces are not allowed to receive pets.
Visits guests can be in the grandfather lounge but for any reason can go to the rooms.
As long as you are within the policies you can contact our reservations team mail: email@example.com